1) Untie the Knots® to Toxic Workplace Behavior Through Conflict Coaching
(Asserting Yourself, Listening to Others, and Resolving Conflicts)
This session will provide you with an effective understanding of the conflict coaching process, techniques of conflict coaching, and methods for successfully integrating conflict coaching into an ADR (alternative dispute resolution) process. Conflict coaching provides disputants with the skills they need to communicate effectively with each other during any stage of the dispute resolution process. A key goal of alternative dispute resolution (ADR) is to resolve disputes at the lowest level possible with the least number of external people involved. Conflict coaching accomplishes this by encouraging direct resolution between the two disputants.
Special Features: Participation in mock coaching sessions, including professional critiquing and skill pointers, will help you fine-tune the skills you learn.
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"Everyone truly enjoyed your message, as well as your very funny and entertaining delivery. We wish you continued success as you share your positive mind-set, philosophy and inspiration with other teams around the world."
~ Sheri S., Vice President, Research & Development
"Ty, Thank you for serving as the opening keynote speaker for our recent Annual Johns Hopkins HR Conference: Celebrating HR. Judging by the energetic response of your audience and the numerous high ratings post-conference evaluations we received, your presentation, Untie the Knots®, was well-received, relevant, and inspiring. We especially appreciated your sense of humor, comfort with the topic, very engaging and dynamic style, and obvious preparation. It was a pleasure having you on our agenda!"
~ Jeb K., The HR Conference Committee, Johns Hopkins Annual HR Conference
"Ty, I cannot say THANK YOU enough for such an amazing job you did today! Your Building an Attitude of Excellence motivational keynote presentation was exactly on point, per our discussion and requests. Our staff left the assembly feeling energized and feeling a higher sense of purpose."
~ Bobvita S., Strategic Director of Human Resources, University of Maryland, Robert H. Smith School of Business